Coronavirus Statement


Hello lovely Hug At Home friends,

Just to let you know, at the moment we are still able to dispatch orders which should be delivered normally within 3 to 5 working days. We have recently reviewed our office opening hours and we are pleased to announce that we are now back to normal working hours. Our team are available 09:00 – 17:00, Monday to Friday.

During office hours our team can be contacted on +44 (0)1484 959 301. If you require assistance outside of these opening hours please email and we will respond as soon as we can.

At Hug At Home the safety of our people remains the most important thing to us and in line with government instructions we have taken measures to ensure that we are COVID-19 Secure. 

We appreciate the difficulties everyone is facing during this time, but we believe that by supporting each other we will all come out of this much stronger. So, let’s support each other, stay strong and heed the medical advice, and we look forward to the conclusion of this terrible pandemic soon. 

And until it’s all over, be sure to stay in touch with us on social media, where we’ll be doing our best to spread positivity and love through this tricky time. 

Thank you for your custom, hope you visit again soon x



This page was last reviewed August 2020.