Reviews

I would like to review this fantastic company HugAtHome. They are an ethical company with beautifully made products that are aware of the environment as a top priority. There is also a caring philosophy of giving something back to charity. I also had such good customer service when they came back to me promptly on an enquiry & they offered more discount than I could have wished for. I could not recommend HugAtHome more in every way. There products are also wonderful! 

Allison - May 2020

 

I just wanted to say how delighted I am with the mat that has just arrived. Beautiful quality and excellent service from you. Thank you. I will certainly order from you again and will recommend you.

Karen - April 2020

 

I have to say I just love how efficiently you all work at Hug Rug. Such a superb company!

Tanja – September 2019

 

Just wanted to thank you for resolving the problem with my rugs. I received the new ones this morning and they are perfect. Your customer service is excellent, and you are a credit to the Hug Rug company.

Anne – September 2019

 

A brilliant product and although we haven’t had our original hugrug long. My wife and I are very impressed with it and think it is shaping up to be better than any other dirt trapper rug that we have ever had.

David & Karen – September 2019

 

I just wanted to let you know that we're delighted with both the outdoor and indoor rugs. Our new motor home now has a very classy interior and we'll be able to keep it clean with the help of the outdoor mat.

Fiona - July 2019

 

They have arrived and are perfect!

Sue - June 2019 

 

It’s arrived and I love it! Thank you!

Teresa – June 2019

 

A big positive recommendation for Hug Rugs!

Pippa – June 2019

 

My rug was delivered today and fits absolutely perfectly, no ‘adjustments’ required. Only shame is that the dogs came in with rather muddy paws so it has definitely been ‘initiated’. Thank you for wonderful service.

Sarah - May 2019

 

What brilliant customer service! Thank you so much for covering the return and for sending through the return labels so quickly.

Diane – May 2019

 

Just to let you know that the two rugs arrived safely this morning as promised and they are perfect!

Mary – May 2019

 

I have received the parcels - thank you so much, they are fantastic.

Becky – April 2019

 

I really appreciate the remarkable customer service that you have provided.

Tim – March 2019

 

Very impressed by the rugs and the swift response to my query. I will be buying from Hug Rug again.

Andrew – February 2019

 

Excellent customer services.  I will certainly be recommending Hug@Home.

Charlotte – February 2019

 

I appreciate the efficient and trouble-free service.

Sarah – Jan 2019

 

Just received my order of two mats and a throw and wanted to say how delighted. I am with everything. Thank you very much.

John – November 2018

 

Order has arrived safely – and it’s just what I wanted!
Thank you for the speedy service.

Sally – November 2018

 

Plain stone rug has arrived this morning as planned, is just as required and already in situ looking very perfect indeed. Thank you, lovely customer service ladies and lovely practical product too. Thank you, happy customer.

Juliet – June 2018